Terms & Conditions

01Introduction

Welcome to Parin Jewellers, accessible via parin.in. As an online destination specialising in demi-fine sterling silver jewellery, we invite you to review these Terms and Conditions carefully. By accessing or using our website, you agree to be bound by and comply with these provisions. If you do not agree with any part of these terms, please do not use our website or services.

02General terms

1. The terms “we”, “us”, “our” and “Company” refer to Parin Jewellers.
2. The terms “you”, “your” or “user” denote the customer or any individual accessing or using our website.
3. You must be at least 18 years of age, or have the consent of a parent or guardian, to make purchases or use this website.
4. You are responsible for maintaining the confidentiality of your account information and password.
5. You agree to provide accurate, current and complete information during registration and checkout.

03Products and services

1. All products displayed on our website are offered subject to availability.
2. We strive to provide accurate descriptions, pricing, specifications and images for all products; however, errors may occur and we reserve the right to make corrections as necessary.
3. All prices are listed in Indian Rupees (INR) and are subject to change without prior notice.
4. Product images are for illustrative purposes only and may not reflect the exact appearance of the item due to display settings and lighting conditions.
5. We reserve the right to modify, discontinue or limit the availability of any product at any time.
6. Jewellery weights, dimensions and specifications are approximate and may vary slightly.

04Orders and payments

1. All orders are subject to acceptance and product availability. We reserve the right to refuse or cancel any order at our discretion.
2. When you place an order, you will receive an order confirmation email. This email does not constitute acceptance of your order; it is an acknowledgement that we have received it.
3. Payment must be made through the authorised payment methods on our website, including credit cards, debit cards, net banking, UPI and other digital payment options.
4. We reserve the right to cancel orders if payment is not received or verified within the designated period, or if fraudulent activity is suspected.
5. All prices are inclusive of applicable taxes unless otherwise stated.
6. In case of payment failure, your order will be automatically cancelled and you will need to place a new order.
7. You can cancel your order any time before it is dispatched. Once an order has been dispatched, it cannot be cancelled.

05Shipping and delivery

1. Shipping times are estimates and may vary depending on your location, product availability and processing time.
2. We ship to addresses within India. International shipping may be available on request and subject to additional charges.
3. Delivery dates are estimates and not guaranteed. We are not responsible for delays caused by courier services, weather conditions, natural disasters or other unforeseen circumstances.
4. Upon delivery, the risk of loss or damage transfers to you. Please inspect your order immediately upon receipt.
5. If you are not available to receive the delivery, the courier may attempt redelivery or leave the package at a designated location as per their policy.
6. Shipping charges, if applicable, are displayed at checkout and are non-refundable unless the order is cancelled by us.

06Returns and refunds

1. Returns are accepted only for orders delivered within Rajkot city, within 7 working days from the date of delivery, provided the item is unused, in its original condition with all tags and packaging intact, and accompanied by proof of purchase.
2. Custom or personalised items — including made-to-order jewellery, engraved pieces and items manufactured to your specifications — are exempt from returns and refunds.
3. To initiate a return, contact our customer service team with your order number and reason for return. We will provide you with return instructions.
4. Refunds are processed to the original payment method within 7–14 business days of receiving and verifying the returned item, regardless of your delivery location within India.
5. Items damaged during shipping must be reported within 24 hours of delivery with photographic evidence to be eligible for replacement or refund.
6. We reserve the right to refuse returns if the item does not meet our return policy requirements.

For full details, see our Return & Refund Policy.

07User accounts

1. You are responsible for maintaining the security of your account credentials and for all activities that occur under your account.
2. You must notify us immediately of any unauthorised use of your account or any other breach of security.
3. We reserve the right to suspend or terminate accounts that violate these terms or engage in fraudulent activities.
4. You may not use another person’s account without their express permission.

08Intellectual property

All content on this website — including but not limited to images, text, graphics, logos, icons, designs, audio clips, digital downloads and software — is the intellectual property of Parin Jewellers. This content is protected by copyright, trademark and other intellectual property laws. Unauthorised use, reproduction, distribution or modification of any material from this website is strictly prohibited and may result in legal action.

09Privacy policy

Your use of our website is also governed by our Privacy Policy. Please review it to understand how we collect, use and protect your personal information. By using our website, you consent to the collection and use of information as described in our Privacy Policy.

10Limitation of liability

Parin Jewellers shall not be held liable for any indirect, incidental, special, consequential or punitive damages arising from the use of our products or website, including but not limited to loss of profits, data or other intangible losses. Our total liability for any claim arising from your use of our website or products shall not exceed the amount you paid for the product in question.

11Indemnification

You agree to indemnify and hold harmless Parin Jewellers, its officers, directors, employees and agents from any claims, damages, losses, liabilities and expenses (including legal fees) arising from your use of our website, violation of these terms, or infringement of any rights of another party.

12Modifications to terms

We reserve the right to modify these Terms and Conditions at any time. Changes are effective immediately upon posting on our website. Your continued use of our website after any changes constitutes acceptance of the modified terms. We encourage you to review these terms periodically.

13Governing law and jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of India, specifically the laws applicable in the Rajkot region of Gujarat. Any disputes arising from or relating to these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts in Rajkot, Gujarat, India.

14Severability

If any provision of these Terms and Conditions is found to be invalid, illegal or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced with a valid provision that most closely approximates the intent of the original provision.

15Contact us

For any questions, concerns or clarifications regarding these Terms and Conditions, please contact us:

• EMAILoffice@parin.in
• PHONE+91 91066 57280
• WEBSITEparin.in

Our customer service team is available during business hours. We aim to respond to all enquiries within 24–48 hours.