Return & Refund Policy

01Overview

Thank you for shopping at Parin Jewellers. If, for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on cancellations, refunds and returns below. Please note that returns are available only for orders delivered within Rajkot city.

02Interpretation and definitions

Words with a capitalised initial letter have meanings defined below. These definitions have the same meaning whether they appear in singular or plural.

• Company (“the Company”, “We”, “Us” or “Our”) refers to Parin Jewellers.
• Goods refers to the items offered for sale on the Service.
• Orders means a request by You to purchase Goods from Us.
• Service / Website refers to Parin Jewellers, accessible from parin.in/store.
• You means the individual accessing or using the Service, or the company or other legal entity on whose behalf such individual is accessing or using the Service.

03Cancelling your order

You can cancel your Order at any time before it is dispatched. Once your Order has been dispatched, it can no longer be cancelled.

To cancel, contact us as soon as possible with your order number — by email at office@parin.in or by phone on +91 91066 57280.

If we receive your cancellation before dispatch, we will refund the full amount to your original payment method.

04Refunds

We will reimburse you no later than 14 days from the day on which we receive the returned Goods. We will use the same means of payment as you used for the Order, and you will not incur any fees for such reimbursement.

Only regular-priced Goods may be refunded. Goods on sale cannot be refunded, unless this exclusion is not permitted by applicable law.

05Conditions for returns

For Goods to be eligible for a return, please make sure that:

• The order was delivered within Rajkot city.
• The Goods were purchased in the last 7 days.
• The Goods are in their original packaging.

Orders delivered outside Rajkot city cannot be returned. Please check sizes and details before ordering — our team is happy to help on WhatsApp.

06Items that cannot be returned

• Goods made to your specifications or clearly personalised.
• Goods which, by their nature, are not suitable to be returned, deteriorate rapidly, or whose date of expiry is over.
• Goods not suitable for return due to health protection or hygiene reasons that were unsealed after delivery.
• Goods which, after delivery, are inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions, at our sole discretion.

07Returning goods

You are responsible for the cost and risk of returning the Goods to us. Please contact us first so we can arrange the return within Rajkot and share the correct return address and instructions.

We cannot be held responsible for Goods damaged or lost in return shipment, so we recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

08Gifts

If the Goods weren’t marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give to you later, we will send the refund to the gift giver.

09Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

• EMAILoffice@parin.in
• PHONE+91 91066 57280